I just would like to express my deepest appreciation for the professional  experience I had working with you and being in your fantastic showroom. You have a broad range of selections and very exciting to enter and look around at all the colors and patterns. I also want to commend Charlie for the OUTSTANDING work he did on the installation at our home. The tile work is beautiful! I know this email is brief ,  but I believe in paying compliments to folks to do a great job and do it well. Job well done!